How to order

Ordering online

When you are done shopping, click on "SHOPPING BAG" to begin the checkout process. All of the items in your shopping bag will be displayed on your order at checkout.
Should you wish to modify your order, simply scroll over a product and click on "EDIT" to change the color or the size of the selected item. Click on "DELETE" to remove the item from your shopping bag. Click on "+" to add an extra unit of the item to your shopping bag.

During the checkout process, you will be asked to select one of the following options:

  • Log in and make your purchase using an existing Mexx online shop account
  • Make your purchase by registering as a new customer
  • Make your purchase as a guest

You will be asked to provide the following information:

  • First and last name
  • Date of birth (for age verification purposes)
  • Billing address
  • E-mail address
  • Credit card information

Ordering by phone

If you prefer to order your items by phone, contact our customer service at 1-866-991-7005.

Provincial and territorial tax information

Canadian orders will include all applicable federal and provincial taxes. They will be applied at checkout.

For information related to taxation in each Canadian province and territory, please refer to the chart below.

Canadian Tax Chart
 Province GST PST HST
 Alberta 5%    
 British Columbia 5% 7%  
 Manitoba 5% 7%  
 New Brunswick     13%
 Newfoundland     13%
 Nova Scotia     15%
 Ontario     13%
 Prince Edward Island     14%
 Quebec 5% 9.5%  
 Saskatchewan 5% 5%  
 Northwest Territories 5%    
 Nunavut 5%    
 Yukon 5%    

Tax exemption policy

Mexx.ca will credit all customers eligible for a PST exemption. Tax exemption cannot be processed at checkout. Please contact customer service at 1-866-991-7005 or email us at customerservice@mexx.ca immediately after placing your order to notify us that you qualify for a PST-exemption.

Once you have contacted one of our customer service agents, please include your order number when faxing or mailing your PST-exemption certificate. You can fax your PST-exemption certificate to 1-866-274-9043 or mail it to:

PO Box 100
Melbourne, FL
United States
32902
Care of the Tax Exempt Team