If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.
Collection of Your Information
Mexx may collect personal information in connection with your use or purchase of Mexx’s products and services, including at the Stores, which may include information provided in connection with the following activities:
The personal information that Mexx may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, or in other communications to Mexx. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, which is provided by you to Mexx.
Cookies and Other Tracking Technologies
Like many websites, Mexx utilizes “cookies” to maintain a record of your visit to the Sites. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Mexx with personal information. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
Cookies help Mexx improve the Sites and to deliver more personalized service by enabling Mexx to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites.
Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web PixelsBugs) that help us better manage content on our Sites by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie [do not tie] the information gathered by clear gifs to our customers’ personal information.
Protection of Your Information
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Mexx uses physical, technological and administrative procedures to protect the personal information that Mexx collects from loss, unauthorised access, modification, disclosure or other misuse. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Sites may be read or intercepted by others. If you have any questions about the security of personal information collected by Mexx, please contact: firstname.lastname@example.org.
Use of Your Personal information
Upon Mexx’s collection of your personal information, Mexx may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:
Personal information collected by Mexx may be stored and processed in Canada, the United States and Netherlands. All personal information is stored on our partner's servers in the Netherlands at the following address:
M-wise retail based
Entrepotdok 52 sous, 1018 AD
While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.
Disclosure of Your Information
Mexx may disclose your personal information to its subsidiaries or affiliates and to third parties whom Mexx hires to provide services on Mexx’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Mexx’s products and services. These subsidiaries, affiliates and third parties may be located overseas. Mexx will only provide those third parties with the personal information that they need to deliver the services to Mexx and/or on Mexx’s behalf.
In the event that Mexx is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Mexx, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. You also consent to Mexx disclosing your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Mexx’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law.
Mexx may also disclosure your information as required by law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Retention of Your Personal information
The personal information that you provide will be retained by Mexx for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. However, Mexx will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Mexx business purposes.
Mexx recognizes the privacy interests of children and Mexx encourages parents and guardians to take an active role in their children's online activities and interests. The Sites are not intended for children under the age of 13. Mexx does not target its services or the Sites to children under 13. Mexx does not knowingly collect personal information from children under the age of 13.
Choice and Opt-Out Preferences
Mexx does not collect your personal information unless you choose to provide it. If, at any time, you prefer not to receive further email communications from Mexx (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by Mexx.
We may provide you the opportunity to participate in contests or surveys on our website. If you participate, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as postal code).
We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the website and/or to send participants an email newsletter.
We may use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personal information for any other purpose. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Access and Correction
Mexx will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions, Mexx will inform you of the existence, use and disclosure of your personal information and give you access to that information. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that Mexx holds about you is not accurate, complete or up to date you may correct, update or delete your personal information by making the change on our member information page or you may write to the Privacy Officer at the address provided below. We will respond to your request to access within 30 days.
Collection and Use of 3rd Party Personal Information
You may also provide personal information about other people, such as their first and last name. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
Social Media Widgets
Questions or Comments
Mexx Canada Company
Attention: Privacy Officer
905 Hodge Street
Saint-Laurent, Quebec, Canada H4N 2B3
By phone: 514-383-5555
By email: email@example.com